1. Introduction

Within the European Union the processing of personal data is subject to strict legal requirements. We, TRIBOTECC GMBH, take our responsibility as a controller of personal data very seriously and do our best not only to keep your data safe, but also to transparently provide you with all relevant information as to why and how we collect, process and store any such data. Thus, please take the time to carefully read through this information and do not hesitate to contact us in case you need any further clarification.

1.1. Processing of Personal Data

Personal Data (hereinafter also simply referred to as “data”) means information relating to a person whose identity is or can be identified (e.g.: name, contact information, invoice details, IP address).
As per Art 4 para 1 of Regulation (EU) 2016/679, or General Data Protection Regulation (hereinafter referred to as the “GDPR”), “processing” refers to any operation or set of operations such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment, or combination, restriction, erasure, or destruction performed on personal data, whether by automated means or not.

1.2. Privacy Policy

The following privacy policy is intended to inform you in particular about the type, scope, purpose, duration, and legal basis for the processing of personal data either under our own control or in conjunction with others.

2. Information about our Data Processing

We process your data in different ways depending on whether you

  • visit our website
  • express an interest in our products and services, or whether you are
  • (a representative or employee of) our customer,
  • our supplier or
  • business partner:

2.1. Visitors to our Website, Subscribers to our Newsletter and potential Customers

We process your data either

  • in order to process inquiries that you have submitted to us via the contact form on our website, via email, or via phone (Art 6 para. 1 letter a GDPR), or
  • to safeguard our legitimate interests (Art 6 para. 1 letter f GDPR), i.e., to ensure the operation, the security, and the optimized performance of our website in order to provide a functional and user-friendly environment.

You consent to this processing of your data when you send or submit an inquiry to us.

To improve the information we provide, we collect, store, and evaluate the following data when you visit our website and/or download content provided by us: browser type, operating system, country, date, time and duration of access, IP address, and pages visited, including entry and exit pages. The web server is located in Germany. The data is not used to personally identify visitors of this website.

We use Google Analytics on our website. The Google Analytics service is used to analyze how our website is used. However, we use Google Analytics with the so-called anonymization function, whereby Google truncates the IP address within the EU or the EEA before it is transmitted to the US.

“Cookies” are used to recognize returning visitors and to store temporary data relating to the website visitor. We only use session cookies for webpage analysis, which means that all data is automatically erased after a certain period of time has elapsed after leaving the website. We do not use advertising cookies.

To achieve the objectives described above, it may be necessary to disclose your data to the following recipients in certain cases. Data may be disclosed by being transferred, disseminated, or provided by other means.

Recipient: ANEXIA Internetdienstleistungs GmbH (Hosting Webserver)
Recipient Country: Austria
Legal Basis for Transfer: non

Recipient: Google LLC (providing analytics Services for usage data and statistics)
Recipient Country: USA
Legal Basis for Transfer: Adequacy Finding by EU Commission / Privacy Shield & EU Standard Contractual Clauses

2.1.1. Third Party Websites

Our website may contain links to other websites. The data processing practices and the content of such other websites are governed by the privacy policy of the respective website. We encourage you to review the privacy policy of any such other website to understand the data processing practices of the respective third party.

2.2. (Representatives/Employees of) Customers

We process your personal data either

  • to take steps prior to entering into a contract or to fulfil our contractual obligations (Art 6 para. 1 letter b GDPR) within the scope of the customer relationship,
  • on the basis of your explicit consent (Art 6 para. 1 letter a GDPR) and
  • to fulfil our legal and professional obligations (Art 6 para. 1 letter c GDPR).

Your data is being processed for the purpose of performing and providing our services and products. If you do not wish to provide us with your data, we cannot enter into a business relationship. 

2.3. (Representatives/Employees of) Suppliers and Business Partners

We process your personal data either

  •  to take steps prior to entering into a contract or to fulfil our contractual obligations (Art 6 para. 1 letter b GDPR);
  • or to fulfil our legal obligations (Art 6 para. 1 letter c GDPR).

Your data is being processed for the purpose of concluding, maintaining, and completing our contracts regarding goods and services supplied by you to us. If you do not provide us with your data, we cannot enter into a business relationship with you.

2.4. Collection of personal data from sources other than the data subject himself (Art 14 GDPR)

If we process your personal data we usually collect data from you and it is usually you who provides us with this data. Nevertheless, in individual cases, we may also obtain data from other sources. These other sources are publicly available, such as information we obtain from the internet or public registers, in individual cases, from credit agencies. The information we obtain from third sources about you which is stored in our systems is limited to contact information (e-mail address and telephone number, postal address) as well as information as to your capacity in the company you work for. This processing is based on our legitimate interest in a complete set of personal data required for professional communication, the performance of our legal relationship and our business relationship, depending on the relationship we have with you (Art 6 (1) (f) GDPR).

3. How long will your Data be stored?

We will only store your data for as long as it is required for the purpose for which they have been collected:

For reasons relating to tax law, we store contracts and other documents and relevant correspondence pertaining to our contractual relationship for a period of ten years.

4. Your Rights?

We would furthermore like to inform you that you have the right, at all times,

  • to request information concerning the processing of your data (see Art 15 GDPR for details),
  • the right to have your data corrected or erased (see Art 16 GDPR for details),
  • the right to restrict the processing of your data (see Art 18 GDPR for details),
  • the right to object to the processing of your data (see Art 21 GDPR for details), and
  • the right to data portability (see Art 20 GDPR for details).

If we process your data on the basis of your consent, you have the right to withdraw your consent at any time by sending a request via email or via mail to the address specified below. Your withdrawal of consent will not affect the lawfulness of the data processing that was conducted prior to the withdrawal (Art 7 para. 3 GDPR).

If, contrary to expectations and despite our obligation to process your data lawfully, your right to the lawful processing of your data is violated, please inform us of your concerns via mail or email (see contact information below) so that we can resolve the issue. You also have the right, however, to file a complaint with the Austrian Data Protection Authority or with another data protection supervisory authority in the EU, particularly in the country in which you reside or work.

If you have additional questions regarding the processing of your data, please feel free to contact us directly, either via email or via mail.  

5. Contact Information


FN 253468 y
Industriestrasse 23
9601 Arnoldstein | Austria
+43 1 512 56 11 0
VAT nr. ATU 61221804

1.1. Copyright 

The structure, content and design of this Tribotecc website are protected by copyright. Each reproduction, editing, translation as well as storage, transmission and processing in other media, regardless of which form, is subject to the copyright regulations. Any utilization – in excerpts also – is permitted only with prior written agreement of Tribotecc provided that the relevant content, images or texts (or parts thereof) are not expressly indicated as free for publication (such as the download area). The images are protected by the Austrian Copyright Act (UrhG). All rights of publication and reproduction are reserved by Tribotecc (unless otherwise indicated) and continue to exist to the full extent regardless of the type of transmission.

1.2. Logos and brands

Press images and texts may be used only for editorial purposes. An electronic or other manipulation which falsifies the statements or content is expressly prohibited. The reprinting of press texts and press images is free of charge, but we would ask for a specimen copy. Tribotecc images must be provided with the copyright notice “© Year Tribotecc GmbH. All rights reserved”.

1.3. Disclaimer for pages of third parties

Individual pages of this website can contain links (hyperlinks) to other websites on the Internet, which are not maintained by Tribotecc and for which they are not responsible and whose content is unknown to Tribotecc. Our links to external Internet pages do not constitute an evaluation or reference, but serve solely to facilitate the user’s navigation. Only their operator is responsible for the content of linked pages.

This disclaimer is valid for all links displayed in this domain and for all content of the pages to which the links lead.

1.4. Disclaimer

We cannot assume liability for the correctness of the data contained on this website despite due diligence.

We reserve the right to change or delete individual or all content of this website at any time and without prior notice.

Each user is solely responsible for decisions which he/she makes based on the information.

Likewise, we are not responsible for any damage of a direct or indirect type in connection with the use of this website or our server.

We go to great organizational and technical lengths to protect all Tribotecc computers from unauthorized manipulation and viruses. However, we cannot guarantee that they are free from viruses or unauthorized program codes and assume no liability for direct or indirect damage resulting from such software. Therefore, we strongly recommend that all users ensure sufficient protection for their computers, for example, by regular security updates of the deployed software and the use of virus scanners, before visiting our website and downloading documents.

Tribotecc also assumes no liability for the effectiveness and availability of the services and information offered on this website.

1.5. Tribotecc products

Tribotecc does not guarantee that the products specified on this website are also available in your country. Product descriptions on this website do not constitute a legal warranty and we neither explicitly nor implicitly guarantee that the products are suitable for certain applications.

1.6. Future-related statements and declarations of intent

If forecasts, future-related statements or declarations of intent are made in the context of this website, these are made to the best of our knowledge when first published. The actual results may perhaps deviate from earlier future-related statements. Tribotecc does not intend to continuously update all future-related statements on this website.

1.7. Miscellaneous

These terms and conditions are subject to the law of the Republic of Austria. The place of jurisdiction for disputes concerning this website is Vienna. If one of the provisions of these terms and conditions is null or void or becomes null or void, this does not affect the validity of the remaining provisions.